Privacy Policy

Effective Date: June 15, 2026
Our website address is: https://morsian-rv.com
Our contact email: morsian@163.com

Morsian‑RV (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, register an account, purchase products, or interact with us.

1. What Personal Data We Collect and Why

1.1 Account and Order Information

When you register an account or place an order on our website, we collect the following information:

• Your name, email address, shipping address, billing address, and phone number
• Order details (products purchased, quantity, price, order date)
• Payment information (processed via PayPal – we do not store full credit/debit card numbers on our own servers)
• Your IP address and browser type are used for fraud prevention

We use this information to process your orders, calculate shipping and taxes, send order confirmations and updates, and provide customer service.

1.2 Comments and Reviews

On this website, only users who have completed a purchase and are logged in may post product reviews. When you post a review, we collect the data shown in the review form, as well as your IP address and browser user agent string (to help spam detection).

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: [https://automattic.com/privacy/]. After your review is approved, your profile picture will be visible to the public in the context of your review.

1.3 Media

If you upload images to the website (e.g., a profile avatar), you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.

1.4 Contact Forms

If you submit an inquiry through our contact form (if available), we collect your name, email address, and any information you voluntarily provide. We retain contact form entries for 1 year for customer service purposes and do not use them for marketing.

1.5 Cookies

We use cookies to enhance your browsing experience. You can disable cookies in your browser settings, but this may affect some functionality.

• Comment cookies: When you leave a comment, you may opt‑in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
• Login cookies: When you log in, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me”, your login will persist for two weeks. If you log out, the login cookies will be removed.
• Shopping cart cookies: When you browse or add items to your cart, we set cookies to record cart contents and session information. These cookies typically expire after 48 hours.

1.6 Analytics

We may use Google Analytics or other analytics tools to understand how visitors interact with our website (e.g., pages visited, time spent, bounce rate). These tools may collect your IP address and browsing behavior. You can opt‑out of Google Analytics by installing the [Google Analytics Opt‑out Browser Add‑on].

1.7 Embedded Content

Articles or product pages on this website may contain embedded videos from platforms such as YouTube or Vimeo. Embedded content behaves exactly as if you visited the other website directly. Those websites may collect data about you, use cookies, and track your interaction with the embedded content.

2. Who We Share Your Data With

We do not sell, rent, or trade your personal data. We only share your data with third parties when necessary to operate our business:

• Payment processor: PayPal – to process payments. Some of your information (e.g., order total, billing address) is passed to PayPal. See the [PayPal Privacy Policy].
• Shipping carriers – to fulfill your orders (we provide your name, address, and contact details).
• Website hosting provider – to securely store and serve our website.
• Email service provider – to send order notifications and (if you opt in) marketing emails.

We may also disclose your information when required by law, to enforce our policies, or to protect our rights, property, or safety.

3. How Long We Retain Your Data

• Order information: We retain order information for 10 years for tax and accounting purposes, including your name, email address, billing/shipping address, and purchase history.
• Comments: Reviews and their metadata are retained indefinitely so that we can automatically recognise and approve any follow‑up comments.
• Registered users: For users who register, we store the personal information in their profile. You can view, edit, or delete your personal information at any time (except your username). Website administrators can also view and edit that information.
• Contact form entries: Retained for 1 year for customer service.
• Analytics data: Retained for 1 year (anonymised data may be kept longer).

4. Your Rights Over Your Data

If you have an account on this website or have left reviews or placed orders, you may:

• Request an export: Request a copy of the personal data we hold about you, including any data you have provided to us.
• Request erasure: Request that we delete any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes (e.g., order records for tax reasons).

To exercise these rights, please contact us at morsian@163.com. We will respond to your request within 30 days.

5. Where Your Data Is Sent

Visitor reviews may be checked through an automated spam detection service (which may involve sending data to the United States).

Our website is hosted in Hong Kong, China. Because we use PayPal (a global company) to process payments, your transaction data may be transferred to other countries (including the United States). When we transfer data outside the European Union, we ensure that appropriate safeguards (such as EU Standard Contractual Clauses) are in place.

6. How We Protect Your Data

We take reasonable security measures to protect your personal data, including:

• Using SSL/TLS encryption to protect data transmission
• Regularly updating the website core, plugins, and themes to patch security vulnerabilities
• Restricting backend access to authorised personnel only
• Regularly backing up website data

While we strive to protect your data, please note that no data transmission over the Internet can be guaranteed 100% secure.

7. Data Breach Procedure

If we discover a personal data breach (e.g., unauthorised access, loss, or destruction), we will:

• Immediately investigate the scope and cause of the breach
• Take necessary steps to contain the damage and prevent further breaches
• If required by law (e.g., when there is a high risk to user privacy), notify affected users and the relevant supervisory authority within 72 hours

8. Third‑Party Links

Our website may contain links to third‑party websites (such as PayPal or shipping carriers). Those websites have their own privacy policies, and we are not responsible for their practices. We encourage you to read their privacy policies when you leave our website.

9. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so that we can delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. For material changes, we may notify you by email or via a notice on our website. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

• Email: morsian@163.com
• Or through the “Contact Us” page on our website.